Find out the reasons that RBM Sourcing LLC is the best choice for you. There are many possible problems and difficulties that can be encountered when importing. Let us explain what they are, and show you how we are the solution.
Why us?
Problem:
Language Barrier – The language barrier in China is one problem that prevents most people from doing business with Chinese manufacturers, as they rarely speak or write proper English. This allows for misunderstandings which can create costly mistakes. As a result of this communication barrier, problems in quantity, quality, or design characteristics may develop. Often manufacturers in China feel more comfortable using local dialect when negotiating and this may also create problems.
Solution:
Here at RBM Sourcing LLC our staff of fluent Cantonese, Mandarin, and English representatives are here to serve you ( Our staff speak many local dialects as well). It is our job to ensure that your exact instructions and requests are translated and presented precisely, thereby allowing for fewer mistakes. Our customer service goal is clear communication in both directions, with updates on the production progress of your goods that will exceed your expectations.
Problem:
Cultural differences – Chinese suppliers do not follow the same production time standards that other parts of the world do. Often, they do not have the sense of urgency that products must reach the customer timely. This cultural difference may create delays to the timely delivery of your product to port.
Solution:
At RBM Sourcing LLC our staff remains in constant contact with the manufacture so that production problems that affect time constraints will be aggressively confronted. Living in China, we understand the cultural differences between East and West. We know how to apply pressure when needed and how to incentivize manufactures to be timely and produce top quality products.
Problem:
Quality control – Often, quality control is lacking or non existent in Chinese manufacturers, as they trust that the individual worker making the product will do a good job. However, there is no verification process to make sure they do, and no incentive to encourage quality craftsmanship. Many times, it is not themselves that make the product and they have no control, they have merely hired someone else to do the job.
Solution:
Our staff at RBM Sourcing LLC will make sure that your product is produced exactly the way you want it. We do the onsite quality control for you, and therefore have the “expert eye” on your product with only your interest in mind. We verify that your product is made to your precise specifications.
Problem:
Middlemen – The most common words from Chinese companies are “We are manufacturer” and “We can do this, no problem”. This may or may not be the case. Often, a company never actually manufactures any product, but instead “farms” out the product to be made while they add costs into the middle. Many times the manufacture they use will be a family member and they will receive a “kickback” for guiding work their way.
Solution:
As an American owned company, RBM Sourcing LLC understands the fiduciary obligation to our clients. We make sure there are no “middlemen” between you and the best possible price from the manufacture, and we never get paid by the manufacture. RBM Sourcing LLC has no familial ties to any manufacture in China.
We believe once you have experienced the high quality of service that RBM Sourcing LLC provides, you will continue to use us as your source for goods. Give us a call and we will be able to provide you answers to your specific questions. Call us at 800 992 4858